Resolved -
We are marking this incident as resolved. Our service encountered an external DDoS attack. Our internal systems automatically mitigated the impact and rerouted the affected traffic with services returning to normal within a 5 minute period. All services remain operational.
Feb 2, 11:52 UTC
Monitoring -
Load times have returned to normal in all areas and we are monitoring.
Feb 2, 11:10 UTC
Identified -
We are investigating reports of a brief period of disruption on selected accounts at around 10:48am, which affected apps, handsets, and dashboards. Service was restored in these areas automatically within 5 minutes, and we are currently investigating reports of slow load times on portals and apps. Calls are unaffected at this time.
Feb 2, 11:03 UTC