All Systems Operational

Core Network ? Operational
Dashboard Operational
Mobile Applications Operational
Desktop Applications Operational
Billing API Operational
CallSwitch - Core Network Operational
Customer Services Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Postmortem - Read details
Mar 28, 11:35 UTC
Resolved - After successful monitoring we have marked this incident as resolved. A RFO will be posted within the next 48 hours.
Mar 26, 12:58 UTC
Update - We are seeing previously affected devices connecting successfully after re-registering (reboot handset or refresh apps to manually re-register), and will close this incident after 24 hours of monitoring.
Mar 25, 14:01 UTC
Monitoring - After a temporary period of degraded performance, all affected traffic has now been rerouted. Any devices that are still not receiving calls should reconnect again after re-registration (reboot handset, or refresh/ close and reopen soft phone application). We will continue monitoring and provide an update within the next hour if any further issues reported.
Mar 25, 13:06 UTC
Identified - We have identified the issue and are working to implement a fix ASAP. With provide a further update in 20 mins.
Mar 25, 12:50 UTC
Investigating - Our engineers are currently investigating reports of issues answering inbound calls with some handset and softphone app users on isolated accounts. We'll provide another update within 20 minutes.
Mar 25, 12:36 UTC
Mar 25, 2025
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.