Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 2026 - 10:10 UTC
Identified - We have identified an issue with outbound calls connecting and are working on a fix. We will provide another update within 10 minutes.
May 14, 2026 - 10:05 UTC
Core Network
Operational
Dashboard
Operational
Mobile Applications
Operational
Desktop Applications
Operational
Billing API
Operational
CallSwitch - Core Network
Operational
Customer Services
Operational
Google Cloud Platform Google Cloud DNS
Operational
Google Cloud Platform Google Compute Engine
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 14, 2026
Unresolved incident: Issues with outbound calling.
Completed -
The scheduled maintenance has been completed.
May 13, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 UTC
Scheduled -
Please be aware that we are performing critical network routing updates for our customer dashboards within a scheduled maintenance window, to ensure the continued level of performance, reliability, and security our customers and partners expect.
13 May 2026, 9:00 PM BST – 14 May 2026, 0:00 AM BST
We anticipate there may be a 15 minute window where account dashboards may not be accessible during this time. All other services will remain unaffected. If you have any queries related to this planned work please reach out to support@nebulacloud.com.
May 12, 10:21 UTC