Postmortem -
Read details
Jul 11, 10:23 BST
Resolved -
This is confirmed as resolved, and a Post Mortem will be provided ASAP via this status page.
Jul 10, 09:03 BST
Monitoring -
A fix has been implemented and we are monitoring the situation.
Jul 9, 14:17 BST
Identified -
We are seeing degraded performance in some areas and working on the fix as we speak.
Jul 9, 13:56 BST
Monitoring -
Normal service has resumed again and our team continue to closely monitor the situation.
Jul 9, 13:07 BST
Identified -
We're investigating further reports of similar issues and will provide a further update within 30 minutes
Jul 9, 12:45 BST
Monitoring -
Service has been restored in most areas and continues to improve in some niche cases. Our Team are still monitoring the incident and will mark this as resolved after a successful period. More information will be provided later via Post Mortem on this status.
Jul 9, 11:51 BST
Identified -
The affected traffic is being rerouted and we're beginning to see performance in those areas improve. We are continuing to monitor and will provide a further update in the next 30 minutes.
Jul 9, 11:40 BST
Investigating -
Our NOC are investigating reports of degraded performance across various elements of our platform, including calls, softphone apps and load speeds with our online dashboards. We will provide a further update in 30 minutes.
Jul 9, 11:24 BST