Postmortem -
Read details
Mar 13, 09:36 UTC
Resolved -
This incident has been resolved.
Mar 12, 11:30 UTC
Update -
After a period of successful monitoring we are marking this incident as resolved. A Post Mortem will be published within 24 hours.
Mar 12, 11:04 UTC
Update -
Our NOC will continue to monitor the incident over the next 24 hours, before marking as resolved.
Mar 11, 11:52 UTC
Monitoring -
Traffic has been returning to normal levels in most areas of our network. We'll continue to monitor and provide further updates within one hour.
Mar 11, 10:50 UTC
Update -
Work is ongoing and a further update will be provided within the next 30 mins.
Mar 11, 10:37 UTC
Update -
We are continuing to work on a fix and will provide a further update ASAP.
Mar 11, 10:12 UTC
Identified -
Our engineers have identified the issue and are working towards a fix ASAP. Next update within the next 20 mins.
Mar 11, 09:47 UTC
Update -
We are continuing to investigate the issue, but note this is also extended to the ability to answer some calls.
Mar 11, 09:42 UTC
Investigating -
Our engineers are investigating reports of delay and silence on calls, affecting a subset of customers. Further updates will be provided within the next 20 minutes.
Mar 11, 09:32 UTC