Issues with desktop app and online portal access.

Incident Report for Nebula Limited

Resolved

This incident has been resolved.
Posted Mar 18, 2026 - 14:28 UTC

Monitoring

Desktop App access should also be restored. Users should restart their apps if access does not resume automatically.
Posted Mar 18, 2026 - 09:45 UTC

Update

Dashboards should be restored. Apps will follow shortly as systems are reinitialised.
Posted Mar 18, 2026 - 09:42 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 18, 2026 - 09:39 UTC

Investigating

We're investigating reports of issues logging into our desktop apps and online portals. Calls and all other services remain unaffected.
Posted Mar 18, 2026 - 09:32 UTC
This incident affected: Dashboard and Desktop Applications.